At Maa Laxmi Traders, we strive to provide a seamless and enjoyable shopping experience. We understand that there may be times when you need to cancel an order. Below are the conditions and procedures for order cancellations:
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1. Eligibility for Cancellation
Before Shipment:
Orders can be canceled free of charge if the request is made before the order is shipped. Once the order has been dispatched, cancellations may no longer be possible.
After Shipment:
If the order has already been shipped, cancellation requests will be treated as a return. Customers may need to accept the delivery and initiate a return request as per our return and refund policy.
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2. Non-Cancellable Items
Certain items may not be eligible for cancellation once the order is placed, including:
• Custom or special-order products
• Items marked as “non-returnable” or “final sale”
• Products that have been opened or consumed
This policy helps ensure the safety, quality, and integrity of our products.
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3. Cancellation Process
To cancel an order, follow these steps:
• Contact our customer service team at contact@maalaxmitraders.site as soon as possible.
• Provide your order details, including the order number and the reason for cancellation.
• Our team will confirm the status of your order and inform you whether the cancellation is possible.
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4. Refunds for Canceled Orders
If the cancellation is approved before shipment, the full amount will be refunded to your original payment method within 5-10 business days.
For cancellations after shipment, refunds will be processed as per our return and refund policy. Shipping charges may be non-refundable.
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5. Contact for Cancellations
For any cancellation requests, please contact us at:
Email: contact@maalaxmitraders.site
Please provide all necessary details to ensure prompt processing of your request.
At Maa Laxmi Traders, customer satisfaction is our priority. If you have any questions or need assistance with your order, don’t hesitate to reach out. We’re here to help!
